Introduction
Welcome to ymfyjodhpurboots.com. This website is operated by Yuen Ying Limited. These Terms of Service govern your use of ymfyjodhpurboots.com and your purchase of women’s shoes. By accessing the website or placing an order, you accept these terms in full. If you do not agree, you must not use the website or purchase any products.
Eligibility
You must be at least 18 years old to purchase women’s shoes from Yuen Ying Limited. You agree to provide accurate information during checkout. You are responsible for your account credentials. Yuen Ying Limited may suspend your account for any violation of these terms.
Product Information
Yuen Ying Limited sells women’s shoes. We describe each product with objective details. We do not use specific brand names. All products are generic. We make every effort to display colors accurately. Actual colors may vary due to monitor settings. If a product is not as described, your sole remedy is to return it under the refund policy below.
Pricing and Payment
All prices are listed in the currency shown on ymfyjodhpurboots.com. You agree to pay the total amount at checkout. We accept payment methods displayed on the website. We may change prices without notice. You are responsible for applicable taxes and fees. Yuen Ying Limited does not store your payment card details.
Order Acceptance
Your order is an offer to purchase. Yuen Ying Limited confirms acceptance by sending an order confirmation email. We may cancel your order if the product is unavailable, if there is a pricing error, or if we suspect fraud. If we cancel, we will issue a full refund.
Shipping
Yuen Ying Limited ships women’s shoes to addresses you provide. Shipping times vary based on your location. We do not guarantee specific delivery days. You must pay all shipping fees unless we state otherwise at checkout. Risk of loss passes to you upon delivery to the carrier. You must inspect your package upon arrival.
14 days No-Reason Refund Policy
Yuen Ying Limited offers a strict 14 days no-reason refund policy. You may return any women’s shoes within 14 days of receipt for a full refund of the purchase price. You do not need to provide a reason. The shoes must be unworn, in original packaging, and with all tags attached. To initiate a return, contact [email protected] within 14 days of receipt. You must ship the returned item within 14 days of receiving return authorization. We do not charge restocking fees. We refund the purchase price but not original shipping costs. This policy is absolute and applies to all customers.
Refund Processing Time
After we receive your returned item, we inspect it. Refund processing and arrival to your account takes at least 14 days. This means from the moment we approve your refund, a minimum of 14 days is required for the funds to appear in your account. We do not issue instant refunds. You must allow at least 14 days for the refund to complete. This timeline is mandatory for all refunds.
PayPal Refunds
For PayPal refunds, the processing time is at least 14 days. Due to local laws, PayPal refunds in some regions may take up to 30 days. This longer period applies when local regulations require additional processing. You acknowledge that PayPal refunds are subject to these timelines. We will initiate the refund within 14 days of receiving your return, but the final arrival to your PayPal account may take up to 30 days in those regions. No exceptions are made.
Damaged or Defective Items
Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. You must contact [email protected] within exactly 7 days after you receive the shoes. Provide photographs and a description. If you do not submit a claim within exactly 7 days, we will reject the claim. We may offer a replacement or refund. The 14 days no-reason return policy is separate from this 7 days deadline. You must report damage within exactly 7 days even if you later use the 14 days return policy.
Governing Law
These Terms of Service are governed by the laws of Hong Kong. Any dispute arising from these terms or from your purchase shall be resolved exclusively under Hong Kong law. You agree to submit to the exclusive jurisdiction of the courts of Hong Kong. This governing law applies regardless of your location.
Limitation of Liability
Yuen Ying Limited is not liable for indirect or consequential damages. Our total liability is limited to the amount you paid. We do not exclude liability for fraud or death. Some jurisdictions do not allow certain limitations.
Indemnification
You agree to indemnify Yuen Ying Limited from any claims arising from your misuse of ymfyjodhpurboots.com or your violation of these terms. This includes legal fees.
Modifications to Terms
Yuen Ying Limited may modify these Terms of Service at any time. We will post the revised terms on ymfyjodhpurboots.com. Your continued use after posting means you accept the changes. No date is provided because the terms are effective upon posting.
Entire Agreement
These terms constitute the entire agreement between you and Yuen Ying Limited regarding your use of ymfyjodhpurboots.com and your purchase of women’s shoes. No other terms apply.
Contact Information
For questions, contact Yuen Ying Limited at [email protected]. Our address is Block B, On Tai Industrial Building, 1066 Tung Chau West Street, Lai Chi Kok. Our phone number is +852 5233 3352.